These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with www.sebocanada.ca website (the “Website”) operated by SEBO Canada, a division of Floor Care Equipment Ltd. (“us”, “we”, “our”, or “SEBO Canada”).
Please read these Terms and Conditions carefully before using the Website.
Your access to and use of the Website is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Website.
By accessing or using the Website you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Website.
Other than the content you own, under these Terms, SEBO Canada and/or its licensors own all the intellectual property rights and materials contained in the Website.
The Website and all contents, including but not limited to text, images, graphics or code are the property of SEBO Canada and are protected by copyright, trademarks, database and other intellectual property rights. You may display and copy, download or print portions of the material from the different areas of the Website only for your own non-commercial use, or to place an order with SEBO Canada. Any other use is strictly prohibited and may violate copyright, trademark and other laws. These Terms do not grant you a license to use any trademark of SEBO Canada or its affiliates. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Website.
You are specifically restricted from all of the following:
Certain areas of the Website are restricted from being accessed by you and SEBO Canada may further restrict access by you to any areas of the Website, at any time, in absolute discretion.
In order to provide exceptional service, and accuracy, we regularly update the products and services on the Website.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Despite our best efforts, the products or services available on our Website may have an error regarding the price, be inaccurately described, or be unavailable.
We may experience delays in updating information on the Website and in our advertising on other websites
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant SEBO Canada a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. SEBO Canada reserves the right to remove any of Your Content from this Website at any time without notice.
The Website may contain links to third-party web sites or services that are not owned or controlled by SEBO Canada.
SEBO Canada has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that SEBO Canada shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
You agree to indemnify, defend and hold harmless SEBO Canada, its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands.
These include but are not limited to: (a) legal and accounting fees resulting from your use of the Website; (b) your breach of any of these Terms; (c) anything you post on or upload to the Website; and (d) any activity related to your account. This includes any negligent or illegal conduct by you, any person or entity accessing the Website using your account whether such access is obtained via fraudulent or illegal means.
SEBO Canada, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) your access to or use of the Website; (ii) your inability to access or use the Website; (iii) any conduct or content of any third-party on or related to the Website; (iiv) any content obtained from or through the Website; and (v) the unauthorized access to, use of or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
SEBO Canada makes no guarantees, representations or warranties of any kind as regards the website and associated technology. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Website is at your sole risk. The Website is provided on an “AS IS” and “AS AVAILABLE” basis. The Website is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance, except as provided for under the laws of any province in Canada. In such cases, the provincial law shall apply to the extent necessary.
SEBO Canada and its subsidiaries, affiliates, and its licensors do not warrant that a) the Website will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Website is free of viruses or other harmful components; or d) the results of using the Website will meet your requirements.
If you breach any of these Terms and SEBO Canada chooses not to immediately act, or chooses not to act at all, SEBO Canada will still be entitled to all rights and remedies at any later date, or in any other situation, where you breach these Terms. SEBO Canada does not waive any of its rights. SEBO Canada shall not be responsible for any purported breach of these Terms caused by circumstances beyond its control. A person who is not a party to these Terms shall have no rights of enforcement.
You may not assign, sub-license or otherwise transfer any of your rights under these Terms.
As set out, above, some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Provincial laws of Canada may apply to certain products and service provided.
SEBO Canada is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of Alberta and the laws of Canada, as applicable.
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements, oral or otherwise, regarding the Website.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By using this Website you are expected to review these Terms on a regular basis.
By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the Website.
If you have any questions about these Terms, please contact us.
Your SEBO vacuum comes with a standard 5-year warranty coverage, as follows:
SEBO Canada or an Authorized SEBO Dealer will provide the original owner free repair services, and any parts needed to fix a broken or defective SEBO vacuum cleaner, power head, DUO Brush Machine, or DISCO Polisher that falls within the scope of ordinary household use for the following Warranty Periods, all of which begin on the date of the new product purchase:
– Five Years Motor(s). All SEBO motors (brush and suction) are covered.– Five Years Non-Wear Parts. See Item #4 for list of exclusions.– One Year Labor. All warranty labor must be performed by SEBO Canada or an Authorized SEBO Dealer.– Lifetime X Belts. On SEBO AUTOMATIC X vacuums, a lifetime warranty is provided on the drive belts, which also includes the labor costs to replace them.
If you complete and submit the 10-year extended warranty registration form online:
SEBO Canada or an Authorized Dealer will provide the original owner free repair services, and any parts needed to fix a broken or defective SEBO vacuum cleaner, power head, DUO Brush Machine, or DISCO Polisher that falls within the scope of ordinary household use for the following Warranty Periods, all of which begin on the date of the new product purchase:
– Ten Years Motor(s). All SEBO motors (brush and suction) are covered.– Ten Years Non-Wear Parts. See Item #5 for list of exclusions.– Five Years Labor -All warranty labor must be performed by SEBO Canada or an Authorized SEBO Dealer.– Lifetime X Belts. On SEBO AUTOMATIC X vacuums, a lifetime warranty is provided on the drive belts, which also includes the labor costs to replace them.
Please see remaining terms and conditions of warranty below (Items #1 – #8)
Additional Terms and Conditions of Warranty:
The remedies provided under the terms of this Warranty are the purchaser’s exclusive remedies and are in lieu of any other remedies otherwise available.
SEBO makes no other representations or warranties, expressed or implied and specifically excludes the implied warranties of merchantability and fitness for particular purpose.
SEBO will not be liable for incidental or consequential damages of any kind or nature. This disclaimer of implied warranties shall not apply to the extent said disclaimer is not allowed by applicable provincial law.
SEBO Canada and our affiliated SEBO retailers use the following return policy on all items wishing to be returned for any reason other than manufacturing defect. Items which have a manufacturing defect should follow our warranty claim procedures by contacting your local dealer or emailing us at email@example.com.
Please note: Do not use adhesive packing slip envelopes, tuck tape, masking tape, duct tape, magic marker, or pen directly on the item or item packaging being returned. Clear packing tape is best. Once the product is returned to the warehouse, and the return paperwork has been processed, you may be contacted by phone or email and a receipt of the refund will be emailed to you.