FREE 10-Year Warranty Coverage

SEBO vacuums, proudly crafted in Germany since the 1970s, were initially tailored for commercial cleaning. Responding to a demand for long-lasting, quality residential vacuum cleaners, SEBO expanded its production to include household models. As a result, SEBO residential vacuums inherited the robust design principles of their commercial origins, and SEBO solidified its status as a global leader in vacuum manufacturing.

To express our confidence in the durability and longevity of our products, we offer a complimentary 10-year warranty with the purchase of all canister vacuums and most upright vacuums, DUO Brush machines, DISCO floor polishers, and ET powerheads, ensuring at least a decade of reliable service. 

To activate this warranty, customers can simply register their vacuum online through our website. Our comprehensive 10-year warranty covers the replacement of non-wear parts, suction motors, or brush drive motors for 10 years from purchase, along with associated labor costs for the first 5 years. Please refer to the warranty terms and conditions below for further details. 

At SEBO, our mission is to deliver reliable, high-quality products to our customers, characterized by an extended lifespan that contributes to a reduction in landfill waste over time.

FREE 10-Year Warranty Coverage​

Canister Vacuum Cleaners

Our quietest vacuums yet!

SEBO’s canister vacuums offer superior noise reduction, a patented Airbelt Bumper System (no more wall dents!), and a stylish, compact and lightweight design that compliments their powerful cleaning performance.

With an ergonomic swivel neck and friction-free 360 degree rotating rubber wheels, you’ll effortlessly roll around as you clean.

Upright Vacuum Cleaners

Powerful upright vacuums for every possible surface

All our upright vacuums are jam-packed with features that surpass industry standards and are built to last.

 Engineered to strict German standards and equipped with features that make your life easier, like a 6″ flat-to-the-floor profile (perfect for getting underneath furniture), whichever series you choose, SEBO guarantees a dust-free performance every time.

FREE 10-Year Warranty Coverage​
SEBO Central Vacuum Kits

ET Power Heads

World-renowned power heads for any surface

SEBO ET Power Heads are the world’s leading design, famous for being durable and reliable. They last so long, they’re considered virtually maintenance-free. Combined with our central vacuum wands, the power heads can be attached to almost any central vacuum system.

FREE 10-Year Warranty Coverage

Can’t quite decide on a particular series?

SEBO Canada Warranty Terms and Conditions

Standard 5-year warranty coverage:

The standard 5-year warranty applies to all SEBO vacuum cleaners (excluding the SOFTCASE CE12 – see below), ET power heads, DUO Brush machines, and DISCO Polishers. SEBO Canada or an Authorized SEBO Dealer located in Canada will provide the original owner free repair services, and any parts needed to fix a broken or defective SEBO machine (listed above) that falls within the scope of ordinary household use for the following warranty periods, all of which begin on the date of the new product purchase:

  • Five years motor(s) – SEBO motors (brush and suction) are covered.
  • Five years non-wear parts. See Item #4 for list of exclusions.
  • One year labor – all warranty labor must be performed by SEBO Canada or an Authorized SEBO Dealer located in Canada.
  • Lifetime AUTOMATIC X-Series Belts. On SEBO AUTOMATIC X vacuums, a lifetime warranty is provided on the drive belts, which also includes the labor costs to replace them.
  • See “Additional Terms and Conditions of Warranty” below.

SOFTCASE CE12 3-year warranty coverage:

The 3-year warranty coverage applies exclusively to the SOFTCASE CE12 upright vacuum. SEBO Canada or an Authorized SEBO Dealer located in Canada will provide the original owner free repair services, and any parts needed to fix a broken or defective SEBO SOFTCASE CE12 vacuum cleaner that falls within the scope of ordinary household use for the following warranty periods, all of which begin on the date of the new product purchase:

  • three years motor(s) – all SEBO motors (brush and suction) are covered.
  • three years non-wear parts. See Item #4 for list of exclusions.
  • three year labor – all warranty labor must be performed by SEBO Canada or an Authorized SEBO Dealer located in Canada.
  • See “Additional Terms and Conditions of Warranty” below.

Exclusive 10-year warranty coverage:

The exclusive 10-year warranty coverage applies to select vacuum cleaners purchased from SEBO dealers in Canada. An Assigned Registration Code is required to complete the extended warranty registration form and is found on the box of the vacuum cleaner. The online registration form needs to be completed within 30 days of purchase to qualify.

SEBO Canada or an Authorized SEBO Dealer located in Canada will provide the original owner free repair services, and any parts needed to fix a broken or defective SEBO vacuum cleaner (excluding the SOFTCASE CE12), DUO Brush Machine, or DISCO Polisher that falls within the scope of ordinary household use for the following warranty periods, all of which begin on the date of the new product purchase:

  • Ten years motor(s) – all SEBO motors (brush and suction) are covered.
  • Ten years non-wear parts. See Item #4 for list of exclusions.
  • Five years labor – all warranty labor must be performed by SEBO Canada or an Authorized SEBO Dealer located in Canada.
  • Lifetime AUTOMATIC X-Series Belts. On SEBO AUTOMATIC X vacuums, a lifetime warranty is provided on the drive belts, which also includes the labor costs to replace them.
  • See “Additional Terms and Conditions of Warranty” below.
Additional Terms and Conditions of Warranty:
  1. SEBO Canada or an Authorized SEBO Dealer located in Canada must complete all warranty repairs. Warranty coverage is not provided for a SEBO vacuum that was purchased in Canada but requires repairs outside of Canada.
  2. To locate an Authorized SEBO Dealer in your area please either use the Dealer Locator available here, or call SEBO Canada at 877-258-5005, or use our Contact Us form online.
  3. The warranties provided for above apply exclusively to SEBO vacuum cleaners, powerheads, DUO Brush Machines, and DISCO Polishers that are used residentially. A 1-year warranty is provided for SEBO machines that are used commercially.
  4. The Wear Parts excluded from warranty coverage include, but are not limited to, used filter (dust) bags, used micro-hygiene filters, used exhaust filters, the cable (external cord), the attachment hose, the brush rollers, the brush roller set or the edge brush, the front bottom plate, the rear bottom plate, the sealing strip, the attachment tube, the crevice nozzle, the upholstery nozzle, the dusting brush and all of the optional attachments.
  5. Bags and filters that have a manufacturer’s defect and are unused are covered under warranty and will be replaced with the same item.
  6. The sales receipt showing the date, price, and item purchased is the initial proof-of-purchase document, and it determines the validity of warranty. To be certain that your warranty claim can be processed as quickly and efficiently as possible, please retain your original receipt and complete the online registration form here (details of which were provided with your new SEBO vacuum cleaner).
  7. This warranty gives you specific legal rights. You may also have other legal rights, which vary from province to province.
  8. This warranty applies only to SEBO products purchased directly from SEBO Canada or an Authorized SEBO Dealer located within Canada.
The Warranty Does Not Cover
  • Dealer-sponsored vacuum maintenance and tune-up services.
  • Products that are second-hand or products outside of the warranty period.
  • Machines that have not been assembled, used, or maintained in accordance with the operating instructions.
  • Machines, bags, filters, and spare parts designed or intended for use in countries other than Canada.
  • Defects or damage caused by the use of non-genuine SEBO parts, including but not limited to bags, filters and spare parts, or machines that have unauthorized modifications.
  • Defects or damage caused by service or parts provided by a non-authorized SEBO dealer.
  • Machines in which filters have been washed and/or bags have been reused.
  • Typical wear and tear, accident, other casualty, misuse, neglect, improper use or maintenance, or any machine in which the serial number has been altered or removed.
  • Normal maintenance, such as the removal of clogs, cleaning brush rollers, or changing bags and filters.
  • Damage caused by external sources, such as liquids, plaster/drywall dust, construction debris, hot materials, weather, or proximity to heat, e.g., fires, ovens, radiators, etc.

(Complete terms and conditions can be found here)

FREE 10-Year Warranty Coverage